Leadership Essential in Cybersecurity Dynamics

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Are your C-level leaders sending a clear message about Cyber Security?

Despite the high profile security breaches making news headlines and increased attention around cyber risks, executives in the C-suites are still lacking commonality and communication of a clear goal when it comes to a cybersecurity strategy. These individuals need to work together to manage their organizational risks to help prepare, mitigate, and minimize the damage caused by cyber incidents.

Every organization needs a clear strategy and roadmap with supporting tools that protect critical assets. Read more about this topic and the crucial role the C-suite plays in the dynamics surrounding Cybersecurity.

https://securityintelligence.com/c-suite-dynamics-can-impact-the-organizations-cybersecurity/

Developing an Entitlements Management Approach

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We were sitting down with a client during some initial prioritization discussions in an Identity and Access Management (IAM) Roadmap effort, when the talk turned to entitlements and how they were currently being handled.  Like many companies, they did not have a unified approach on how they wanted to manage entitlements in their new world of unified IAM (a.k.a. the end of the 3 year roadmap we were helping to develop).  Their definition of entitlements also varied from person to person, much less how they wanted to define and enforce them.  We decided to take a step back and really dig into entitlements, entitlement enforcement, and some of the other factors that come into play, so we could put together a realistic enterprise entitlement management approach.  We ended up having a really great discussion that touched on many areas within their enterprise.  I wanted to briefly discuss a few of the topics that really seemed to resonate with the audience of stakeholders sitting in that meeting room.

(For the purpose of this discussion, entitlements refer to the privileges, permissions or access rights that a user is given within a particular application or group of applications. These rights are enforced by a set of tools that operate based on the defined policies put in place by the organization.  Got it?)

  • Which Data is the Most Valuable?- There were a lot of dissenting opinions on which pieces of data were the most business critical, which should be most readily available, and which data needed to be protected.   As a company’s data is moved, replicated, aggregated, virtualized and monetized, a good Data Management program is critical to making sure that an organization has handle on the critical data questions:
    • What is my data worth?
    • How much should I spend to protect that data?
    • Who should be able to read/write/update this data?
    • Can I trust the integrity of the data?
  • The Deny Question – For a long time, Least Privilege was the primary model that people used to provide access. It means that an entitlement is specifically granted for access and all other access is denied, thus providing users with exact privilege needed to do their job and nothing more.  All other access is implicitly denied.  New thinking is out there that says that you should minimize complexity and administration by moving to an explicit deny model that says that everyone can see everything unless it is explicitly forbidden.  Granted, this model is mostly being tossed around at Gartner Conferences, but I do think you will see more companies that are willing to loosen their grip on the information that doesn’t need protection, and focus their efforts on those pieces of data that are truly important to their company.
  • Age Old Questions – Fine-Grained vs. Coarse-Grained. Roles vs. Rules. Pirates vs. Ninjas. These are questions that every organization has discussed as they are building their entitlements model.
    • Should the entitlements be internal to the application or externalized for unified administration?
    • Should roles be used to grant access, should we base those decisions on attributes about the users, or should we use some combination?
    • Did he really throw Pirates vs. Ninjas in there to see if we were still paying attention? (Yes.  Yes, I did).

There are no cut and dry answers for these questions, as it truly will vary from application to application and organization to organization.  The important part is to come to a consensus on the approach and then provide the application teams, developers and security staff the tools to manage entitlements going forward.

  • Are We Using The Right Tools? – This discussion always warms my heart, as finding the right technical solution for customers IAM needs is what I do for a living. I have my favorites and would love to share them with you but that is for another time.  As with the other topics, there really isn’t a cookie cutter answer.  The right tool will come down to how you need to use it, what sort of architecture, your selected development platform, and what sort of system performance you require.  Make sure that you aren’t trying to make the decisions you make on the topics above based on your selected tool, but rather choose the tool based on the answers to the important questions above.

Building an IAM Roadmap – A five step process

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Since 2003, our teams have been part of over 350 efforts to implement or rescue Identity and Access Management (“IAM”) projects.  Our customers, most of whom have become great friends, are from all over the US, crossing many disparate and unique industries.  In most cases, they are working to solve similar business problems and to fix or improve the same processes.

On many occasions, we started from the ground floor and had the opportunity to create a roadmap for their long-term strategy.  To those familiar with IAM capabilities, it may seem obvious what to prioritize and where to start, but let’s not be so quick to jump to what looks like an easy decision.  All IAM capabilities are not created equal.

Our job as a systems integrator is to successfully implement these complex IAM security technologies, and to ensure that our customers maximize the return on their significant IT investments.  As we help guide our customers through these decisions, this ROI is always our priority, which leads us to the topic for today.

So how, exactly, can we accomplish this?  This article is all about alignment.  Having alignment between IT and the other key stakeholders will significantly reduce the risk of your IAM projects failing and losing or wasting precious budget dollars.

How can you ensure you have correct alignment?  Here’s how our IAM Roadmap process breaks down.

Step 1 – We start by prioritizing a list of over 100 key IAM capabilities.  This list was compiled from our work over the years and is vendor agnostic.  After a brief explanation to help educate the stakeholders, we apply a ranking of low, medium or high based on their opinion on how important the organization needs a certain capability.  Typical examples of high priority capabilities are automated provisioning of accounts, self-service password reset and role recertification.

Here’s a common example of the final output

Step 2 – Once you have a high priority list to work from, we dig a little deeper into three categories of analysis.  The first category is Business Benefit – How significant is the true Business Benefit of this capability?  Is this just a shiny new IT toy or will the stakeholders see lift and leverage from adopting this functionality.  It’s critical to have your business stakeholders at the table so they can weigh in.

Step 3 – The second category is for your technical staff regarding Technical Complexity – How technically difficult will it be to configure or customize this solution?  Are there products that provide this feature and function out of the box?  Will your team be able to update and maintain the tools going forward or is this going to be way outside of their comfort zone and expertise?  Is it cost prohibitive based on the benefit?  This is where we can weigh in to help provide some context as well.

Step 4 – The third and last category is about Organizational Readiness – can the company readily adopt the capability?  Are there so many competing priorities that gaining mindshare and focus will be difficult?  Do you have the buy-in from stakeholder leadership?  Is everyone at the table truly on board with this project and these priorities?  Will they drive the effort through their organizations?

Step 5 – Once you’ve made it through this list and conducted a robust debate and Q&A with these three key questions, it’s time to score and rank the results.  Amazingly you will see a handful of capabilities that float to the top where the Business Benefit is high, the Technical Complexity is low and the Organizational Readiness is high.  After a short review of the results with some discussion and debate, a solid scope of high priority capabilities emerge as candidates for the first one or two phases of a successful program.

The next step is to choose a product that can fulfill these priorities, and then you are off and running.  The advantage you have is that your stakeholders are more educated and have bought into the process and priorities – they are aligned.  At the first sign of deviating from scope or questioning why we are including specific capabilities, you simply go back to the prior analysis and remind the team of the decision-making rationale.

Does this IAM Roadmap process guarantee a successful project or program?  Not necessarily.  But having all your stakeholders at the table and aligned provides a huge advantage and a great start.

 

Three Characteristics of a Mature Identity and Access Management Program

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Identity and Access Management (“IAM”) as an industry started gaining significant recognition and momentum around 2003. During these last 12 years, we’ve seen product vendors come and go, we’ve seen industry consolidation, and we’ve seen important product innovation driven by real business need.

While all this has been going on, many companies have leveraged IAM products to achieve important and significant gains in security, efficiency and compliance enforcement. On the other hand, some companies have tried and tried to establish effective IAM programs only to fail in their attempts to affect real change.

What makes one company succeed and another one fail while attempting to leverage the same products and technologies? What are the characteristics of a truly mature IAM program?

Over the next few weeks, I will attempt to address these questions. I also hope to create an important dialogue among those of you who have “been at it” for the last 5-10 years and have seen and been part of great successes and colossal failures. Although I have been part of hundreds of IAM projects, and will lend my experience to the discussion, you, as the readers and contributors, may have much more to contribute to make this topic come alive. Will you help?

Let’s get started with three important characteristics of a mature IAM program. This list is not exhaustive but these capabilities are common among organizations that have made IAM a strategic part of the IT infrastructure.

#1 – User Identity Integration

Pieces and parts of a user’s identity can exist across many different systems in an enterprise. HR systems are an obvious source along with IT systems like Active Directory. Then there is the badge or physical access system, the phone system, and various business applications that become critical for a user to perform their role. Before long, keeping up with all these disparate systems and keeping user attributes current becomes unmanageable. Most organizations recognize the problem and also recognize the need for a consolidated view of a user’s identity. It seems simple enough, but it takes planning, time and good processes to move an organization down the road to centralizing processes, automating synchronization, and removing redundant identity attributes from across the enterprise.

#2 – Account Provisioning

Creating an account on an appropriate system with the correct permissions is a straightforward task when you’ve been given the right information and you have the time to get it done. When a company grows to around 3,000 employees, the enterprise reaches a tipping point where going about this using people and manual effort becomes untenable. Too many requests for new accounts, or too many changes to existing accounts, or repeated requests to remove accounts for terminated employees all begin to pile up. This creates a backlog delaying new workers from getting started, hampering productivity, or creating security exposures where accounts of terminated employees remain active far too long.   Centralizing and/or standardizing the process can help but adding technology that provides automation will speed up the process along with enforcing identity standards, access entitlements, and important policies and standards. Automatic account removal of terminated employees is also a significant gain. All accounts on key systems can also be tied back to a central, validated user account eliminating unknown, orphaned user ids from across the enterprise.

#3 – Password Management

Password management activities face a similar challenge as an organization grows and adds more and more people, systems and applications. Initial steps should be to provide tools to help desk personnel centralize and automate this activity. Ultimately an organization needs to move this function away from the help desk and enable the end user to manage his own passwords on key systems, including resetting their own Active Directory password. This is another step that seems simple on the surface but can actually take a significant amount of planning and coordination to get it right and keep it running smoothly. Organizations that make a misstep on their first attempt find it difficult to gain user adoption the second (or third) time around. Eventually, standardized help desk procedures can assist the user community in adopting the self-service approach to managing passwords.

 

Identity integration, provisioning and password management are three essential building blocks, but there are another 8 – 10 key capabilities we could discuss that should be considered when talking about IAM maturity. What other capabilities would you consider to be essential building blocks? Please contribute to the discussion.

Up next, let’s talk about the essentials for planning a long-term, mature IAM program. If you’re just getting started or have been struggling to make progress, what are some of the keys to putting plans in place that can be effectively executed?

Target Data Breach

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How did they pull it off and how can you safeguard your environment from a similar event?

The Target Stores data breach started by exploiting a vulnerability in an externally facing webserver.  Once inside, hackers took command of an internal server and planted malware on the Point of Sale devices in stores all over the US.  The harvested data was stored internally until the hackers reached back in to grab the millions of credit card account records that were stolen.  More details can be found at http://krebsonsecurity.com/

With the tools available today, how could this event happen?  What can you do to safeguard your environment from a similar incident?

PathMaker Group recommends the following measures:

  1. Assess the overall security posture of your organization.  Our company provides a rapid assessment covering 16 security domains enabling you to understand where you may have major gaps.  We can help you prioritize these gaps to help you to maximize your risk mitigation.
  2. Test your environment (and your website code) for vulnerabilities.  External and internal penetration testing is a necessary starting place, but if you develop your own website code, scanning your application code prior to releasing the system to production is essential as these techniques and tools will surface many more vulnerabilities.  We can help with both of these services.
  3. Leverage security intelligence technologies to correlate and identify suspect events before massive damage can occur.  We can rapidly deploy an industry leading solution for you in a matter of days including setting up a managed service.

For help or more information, please contact PathMaker Group at 817-704-3644

Keith Squires, President and CEO, has been in high demand by the media to add insight to this recent news.  Radio and television news interviews, including CBS National News, are available to view at the following link:

https://www.pathmaker-group.com/home/pathmaker-group-news/

Have you had your Security Wellness Check?…

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So you think your organization is secure . . . think again! IBM X-Force 2013 mid-year report says that many of the breaches recently reported were a result of “poorly applied security fundamentals and policies and could have been mitigated by putting some basic security hygiene into practice.” Covering the basics is exactly what we help companies achieve through our “SecurePath” 16 domain rapid security assessment. In one week we can review your security posture, cover all your bases and help you prioritize the big security gaps in your environment.

PCI Updates

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I thought i would take a few minutes to wish everyone happy holidays and a very prosperous 2011. I also noticed that I hadn’t blogged in a while so I thought I do a little of that…

This blog provides a few updates and observations related to the following:

  • PCI DSS v1.2.1 to PCI DSS v2.0 transition – very well defined, except for the cut-over date. The bottom line is that the PCI SSC is encouraging all merchants and service providers to convert as soon as possible, but at the same time saying everyone has until New Years Eve 2011 (one year).
  • PCI DSS and PA-DSS v2.0 Scoring Templates – QSAs can’t plan their projects without the new Scoring Templates. This will stall migrations.
  • Sampling And ASV Scanning Do Not Mix – this wasn’t a like a free lunch but some still manage to screw it up…
  • PCI DSS Timeline Clarification Read more

Realizing Rapid Value from Identity Management Provisioning

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We’ve been working with most of the leading Identity Management/Provisioning tools since 2003. Most of the products have been acquired or rolled up into a larger suite of products. This process brought maturity, stability, and added investment to the industry. This helped the products and industry establish a place in the IT infrastructure that’s here to stay.

When we first meet with a prospective client we always ask the question, “What’s driving your need for provisioning?” Most organizations will talk first about audit compliance forcing these initiatives. And although this driver has finally elevated the effort to become a budget priority, the fact is that most companies wanted to do the project years ago simply to improve the overall security of the organization. And that can still be done pretty quickly.

So what if you’re one of those organizations that still can’t seem justify the project? Let me suggest you consider a streamlined, rapid approach that will enable you to realize value quickly — I mean in a matter of weeks vs. months or years! Read more

Why is it even more important to have an IR plan than a DR plan?

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Virtually every organization has a DR (disaster recovery) plan in place as they should. However, most organizations don’t have a detailed IR (incident response) plan in place for when their IT systems are impacted by malicious behavior from either external or internal causes.

Why is it potentially more important to have an IR plan in place vs. a DR plan? The answer is simple, statistics. According to several creditable sources, the percentage of companies in the United States who experienced an IT incident in 2009 related to a directed malicious attack from either an external source (malware, etc.) or internal source (privileged user, disgruntled employee) was 49% compared to less than 10% of organizations who actually activated and used their DR plan.

Over the last few years we, at PathMaker Group, have seen the number of incidents, and the impact from those incidents, dramatically increase in number and impact (both downtime and financial). Suprisingly, most organizations still don’t have a defined Incident Response team and procedures to address these issues in a timely fashion to reduce downtime and financial impact. Read more