Email Attacks and Hate Mail Response: Recognizing When You Need to Hire an Incident Response Expert

Many people who use email think that their true identity and location are anonymous. Hidden behind their supposed “cloak of anonymity,” these people may sometimes lash out at their employers, colleagues, political adversaries, ex-lovers, and so on. Thankfully, there are a number of identity management services that can help to reveal the identity of the person who sent you a threatening message.

If you receive an email that is of a threatening or illegal nature, it’s not difficult to initiate an enquiry leading directly to the person involved for appropriate actions by authorities. Here is a look at how the specialists at PathMaker Group can handle your situation:

Forensic Expertise

The key to finding out who is responsible for sending a threatening message is the technical knowledge that incident response experts have about the inner workings of electronic mail. By examining the Internet Headers of a particular email, our incident response experts can identify the exact source of the message.

Email Tracing

By sending a special forensic email to the address listed on the threatening message, our incident response experts are able to reveal where it was opened and details about the IP address of the person reading the forensic email. All we need is the actual threatening email message or access to the server that received the message and our incident response experts can trace the source within a very short time.

Incident Resolution

Once the source of the email is revealed, it is very easy for you to obtain the material evidence necessary to obtain a restraining order against the person or persons involved. Reports of email abuse such as spam and email-borne viruses can even be directed to the sender’s Internet service provider (ISP) for appropriate actions by the authorities.

PathMaker Group’s certified incident response experts have traced hundreds of emails back to their original sources for many concerned clients, and we are ready to help you as well. As the premier security and identity management firm in the greater Dallasarea, PathMaker Group can put an end to threatening or abusive emails once and for all. For more information on our incident response services, contact us online or dial (817) 704-3644.